Products purchased from the Pretender online store are covered by a quality guarantee from the manufacturer that is valid throughout Ukraine.

If necessary, you can exchange or return the goods purchased from the Pretender online store no later than 14 calendar days from the date of receipt (according to the Law of Ukraine "On Consumer Protection" of May 12, 1991 No. 1023-XII).

Return or exchange the goods within the term established by the Law of Ukraine "On Consumer Protection". It is enough to contact the manager by calling the hotline. You will receive a comprehensive answer on how you can make a return.